During the Coronavirus outbreak, here a few key communications tips and strategies for business owners to stay in touch with your customers. I’m Stacie Zinn Roberts with What’s Your Avocado? Marketing and PR. I’m reaching out to you today to...
I work with this vendor named Darryl. Darryl is a nice guy. His products are well-priced. They’re good quality. Everything comes in on time. But Darryl is hard to work with because Darryl is terrible at email. Every time I work with him, he signs his email: “Thanks,...
Everyone loves a good story. We tell stories to soothe our children to sleep, to relax with a movie on a Saturday night, to connect with friends over a beer. In business, something as basic as what you name your company should tell a story too. To illustrate, let me...
Internal Communications: Find out how to tell your employees what they need to hear. When Scott Needham noticed inconsistencies in the way his landscape crews were pruning shrubs in the common areas of the dozens of homeowners associations his company, ProQual...
Maintaining good customer relations starts with frequent and effective communication. Jason Kopke, owner of Arizona Landshapes in Tucson, recalls an incident eight years ago, when he neglected a referral source that had kept one of his two-person crews busy six days a...
